Portfolios and 3D renders look good on every website. What matters is how a firm handles budget, materials, site work and problems. Ask these questions before you sign.
About the quote
- Will you give an itemised BOQ with quantities, brands and grades?
- What is excluded — bathrooms, flooring, loose furniture, appliances, GST?
- How are changes priced and approved?
About materials
- Which plywood grade do you use in the kitchen and bathrooms?
- Which hardware brand and model do you use?
- Can I see material samples before production?
About execution
- Who supervises the site daily, and how often will I get updates?
- Is the kitchen and wardrobe joinery factory-made or carpenter-made?
- What is the written timeline, and what happens if it slips?
About money and warranty
- Are payments tied to milestones rather than dates?
- What warranty covers joinery, hardware and workmanship?
- Can I speak to two recent clients?
Red flags
- A single lump-sum or per-sq-ft figure with no breakdown
- Large advance payments before design is approved
- Vague answers about who will be on site
- No written change-order process
Frequently Asked Questions
What should be included in an interior design contract?
An itemised BOQ with brands and grades, a written timeline, milestone-based payments, a change-order process, exclusions and warranty terms.
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